IT service should be effortless. Unfortunately, to most people the work of IT exists somewhere between magical spells, and rocket science. While it may seem like technicians are wizards who can make everything work perfectly in their presence only to have havoc unleashed the moment they step away, that shouldn't be the case.

At E-IT, we see this as an opportunity instead of an obstacle. While we may speak in "tech talk," it is our priority to help you understand what we do and why it is necessary. We offer comprehensive service grounded with honest values at a competitive price.

EIT is located in Strathmore Alberta and serves the greater Strathmore area.

EIT offers a competitive hourly rates as well as package deals for the most common computer problems. All locations outside of the primary service area add a flat mileage surchage per appointment.

Hourly

Hourly work is billed in half hour increments. All parts are extra, hourly costs are for labour only.

• Order In: ( 1 hour minimum )
  • Residential: $60 per hour
  • Business: $70 per hour
  • Server: $80 per hour
• Take Out: ( Free pickup and delivery within primary service area )
  • Residential: $50 per hour
  • Business: $60 per hour

Packages

Package deals bundle services together for a complete solution to common IT requests. EIT offers free consultations and quotes for those with more complex issues not covered here. All software/hardware must be purchased seperately, or EIT can offer free alternatives in some cases.

Diagnostics: ( "Take Out" Only )
• Test Hardware/Software
• Troubleshoot problems
• Deliver problem area report
$50
Install and Setup PC:
• Configure OS for first time use
• Create user accounts ( if necessary )
• Perform system updates, improve performance
• Verify and test PC functionality
• Physically connect and install hardware ( "Order In" Only )
$60
Printer/Scanner/Camera Set-up:
• Setup and install software
• Test and verify functionality
• Explain features and functions
• Physically connect and install hardware ( "Order In" Only )
$50
Hardware/Software Install:
• Physically connect and install hardware
• Install and configure software
• Create shortcuts ( if applicable )
• Verify functionality
$80
Virus/Spyware Removal:
• Troubleshoot PC Problems
• Remove Virus, Malware, Spyware, Rootkits
• Repair OS issues
• Apply system tweaks or modifications
• Perform critical updates
$90
Security and Performance (Basic):
• Install Antivirus and Antispyware software
• Perform system updates, improve performance
• Enable anti-phishing and pop-up blocking tools
• Remove unwanted programs and trialware
• Create user accounts ( if necessary )
• Install and Setup PC ( $20 surcharge, "Order In" Only )
$80
Security and Performance (Advanced):
• Includes Security and Performance (Basic)
• Install internet security software ( A/V, A/S, Firewall and Other Security )
• Create a Restore Disk
• Install/Configure Parental Control software
$100
Wireless Network Setup (Basic): ( 2 Computer max )
• Setup, configure and secure router
• Configure Internet connection
• Repair and troubleshoot network connectivity
• Secure network
• Enable Internet connection sharing
• Add additional computer ( $20 surcharge )
$100
Wireless Network Setup (Advanced): ( 3 Computer max )
• Includes Wireless Network Setup (Basic)
• Enable file and/or print sharing
• Install network adapters
• Add additional computer ( $20 surcharge )
$150
Data Recovery and Transfer:
• Transfer data to new hardware (200GB max)
• Recover data from failed hardware
• Verify transfered data
$90
Data Backup:
• Connect and configure hard drive
• Create backup schedule
• Run and verify first backup
$110
Operating System Restore:
• Backup/Recover data ( if possible )
• Restore Operating System
• Restore Data
• Includes Install and Setup PC
$200